FAQ

FAQ

What is on a product page?

Photos, the description, options, and the current price.

Where is shipping information?

This store offers free shipping on all orders.

How do I track an order?

This store does not publish a separate tracking lookup. Use the order email and its order status link.

What is the return policy?

Returns are accepted within 7 days of delivery.

How do I ask a question?

Use the email or phone in the footer when this store publishes them. Checkout still collects an email for the order.

Is checkout secure?

Yes. Payment is processed by Shopify checkout, and this store never asks you to send card numbers by email.

Which payment methods can I use?

The payment methods enabled for this store are shown at checkout before you pay.

Will I receive an order confirmation?

Yes. After you place an order, a confirmation is sent to the email address used at checkout.

How do discount codes work?

Enter the code in the discount field at checkout. One order discount code applies per order, and automatic offers such as free shipping, when active, apply on their own.

Can I change or cancel my order?

Contact us as soon as possible with your order number. Requests are easier to handle before the order ships.

What does sold out mean?

An unavailable option cannot be added to the cart.